Assistant Business Office Manager

Allegro Senior Living of Winter Park is looking for a detail-driven, people focused professional who thrives behind the scenes while making a real impact on residents and team members. As our Assistant Business Office Manager (ABOM), you'll be the right hand to Business Office Manager.  You will be responsible for coordinating and performing office functions in addition to the Receptionist duties.
Areas of responsibility include:

• Process and manage resident accounts. Post resident payments daily onto the residents account, prepare deposits (balance cash to posting journal and bank deposits), take deposits to the bank daily, scan and send copies of deposit slips to St. Louis, assess monthly charges, and generate statements, and collect all fees.
• Account for move-in, move-out, transfer, charges, and collections. Collect, compute, and enter charges. Send out resident billings. Process refunds and correspondence related to refunds. Charge guest meals, tray service, escort services, additional laundry, and maintenance requests to residents, and enter rate changes and verify accuracy of all charges on residents account.
• Manage and ensure adherence to the on-boarding process by advising management regarding reference checks, background checks, sex offender checks, and drug testing, etc.
• Create and maintain current associate records for verification of completed mandatory training and in-service requirements, ensure training documentation is always survey ready as well as create and maintain associate personnel files.
• Assist Receptionists by answering telephone calls and transferring them to proper department, taking messages when necessary.
• Other duties as assigned.